Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or beta access
• Subscribe to our newsletters or communications
• Contact us for support or inquiries
• Participate in surveys, contests, or promotions
• Use our platforms and services

1.2 Information Collected Automatically

When you access our Services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location)
• Cookies and tracking technologies data
• Log files and analytics data

1.3 Platform-Specific Data

Depending on which Appuix platform you use, we may collect:

• V100.ai: Video conference recordings, transcriptions, meeting data, HIPAA-protected health information (with consent)
• CACHEE: Infrastructure metrics, cache performance data, system logs
• Marketing Platforms: Campaign data, content generation inputs, brand voice training data
• FIT1: Fitness tracking data, achievement records, token transaction history
• Healthcare Platforms: Patient care data, medical records (HIPAA-compliant), clinical documentation

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Develop new products, services, features, and functionality
• Train and improve our AI models and autonomous systems
• Communicate with you about updates, security alerts, and support
• Process transactions and send related information
• Send marketing communications (with your consent)
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our policies

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf (cloud hosting, analytics, payment processing, customer support).

3.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

3.3 Legal Requirements

When required by law, subpoena, court order, or government request, or to protect our rights, privacy, safety, or property.

3.4 With Your Consent

We may share your information for any other purpose disclosed to you with your consent.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: AES-256-GCM encryption for data at rest and TLS 1.3 for data in transit
• Post-Quantum Cryptography: Future-proof encryption algorithms (Kyber, Dilithium)
• Access Controls: Role-based access control (RBAC) and multi-factor authentication
• Audit Logs: Comprehensive logging retained for 6 years
• Regular Security Audits: Penetration testing and vulnerability assessments
• HIPAA Compliance: For healthcare-related platforms (V100.ai, workers' compensation systems)
• SOC 2 Type II Certification: Annual compliance audits

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize content and experiences
• Measure marketing campaign effectiveness
• Provide social media features

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

Request access to and receive a copy of your personal information.

6.2 Correction

Request correction of inaccurate or incomplete information.

6.3 Deletion

Request deletion of your personal information (subject to legal obligations).

6.4 Opt-Out

Opt-out of marketing communications, targeted advertising, or sale of personal information.

6.5 Restriction

Request restriction of processing in certain circumstances.

To exercise these rights, contact us at privacy@appuix.xyz

7. Data Retention

We retain your information for as long as necessary to:

• Provide our Services and fulfill transactions
• Comply with legal obligations (e.g., HIPAA 6-year retention)
• Resolve disputes and enforce agreements
• Support business operations and analytics

When no longer needed, we securely delete or anonymize your information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@appuix.xyz.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (EU)
• Data Processing Agreements
• Data residency options for regulated industries
• Compliance with applicable data protection laws

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notifications (for significant changes)
• Displaying prominent notices on our Services

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.